Sideworks is hotel operations software for boutique and independent properties — housekeeping, maintenance, F&B, and front-of-house in one app. Room-readiness checklists with photo proof, preventive maintenance for rooms and facilities, QR-code guest feedback, and shift handoffs that keep departments aligned. It complements your PMS by running the daily operational work it was never built for.
Hotels run across departments and around the clock — housekeeping, maintenance, front desk, F&B. A dropped task or a missed handoff shows up directly in the guest experience and the next review. Consistency across shifts is the whole game.
A 5% improvement in retention can lift profits 25–85%. A flawless, consistent stay is what earns the return visit.
Department managers with the right tools build stronger teams — and stronger teams deliver better stays.
Housekeeping, maintenance, and F&B in one place — with handoffs that survive a shift change.
Room-readiness and cleaning lists with required photos — assignable and shareable by public link.
Preventive schedules for HVAC, plumbing, and electrical, plus work orders for one-off repairs.
QR-code surveys in rooms and at checkout catch issues before they become public reviews.
Every shift ends with notes for the next, so nothing gets lost between housekeeping, maintenance, and the desk.
See the complete platform for everything Sideworks includes.
Set up housekeeping, maintenance, and F&B lists with photo proof on the tasks that matter.
Put preventive upkeep on the calendar and assign daily tasks across departments.
Shift notes and guest feedback keep every department aligned around the guest experience.
Sideworks runs the operational side of a hotel in one app: housekeeping and room-readiness checklists with photo proof, preventive maintenance for rooms, HVAC, and facilities, guest feedback by QR code, F&B and back-of-house checklists, shift notes and handoffs between departments, and a document library for SOPs.
No. Sideworks is not a PMS or booking engine — it does not handle reservations, rates, or folios. It handles the daily operations work: housekeeping, maintenance, checklists, feedback, and handoffs. It complements your PMS rather than replacing it.
Build room-readiness and cleaning checklists with required photos, assign them, and share by public link so housekeeping staff and outside cleaning crews can complete tasks with proof — no account or extra seat required.
Yes. Preventive maintenance schedules cover HVAC, plumbing, electrical, and general upkeep with auto-calculated due dates and overdue alerts. Work orders track one-off repairs through open, in-progress, and completed, and a vendor directory keeps your service providers organized.
Boutique and independent hotels and small groups. Sideworks is built for operators who want one straightforward tool for daily operations, not a heavyweight enterprise platform.
Yes. The free tier includes digital checklists and one location with no credit card. Paid plans add scheduling, surveys, events, and multi-property support.
Housekeeping, maintenance, feedback, and handoffs — free to start, set up in minutes.